Skip to main content
FuturePlay
Submit a request
Sign in
Sign in
Submit a request
FuturePlay
Getting Started & Account Help
Getting Started & Account Help
Account setup, login, profile updates, verification, eligibility, and common “new player” questions.
Verify Your Account
Why We Ask for Verification
What Documents Are Needed for Verification?
How Long Does Verification Take?
Verification Failed - What Should I Do?
Getting Started
Welcome! How Our Sweepstakes Casino Works
Creating an Account (Step-by-Step)
Supported Devices and Browsers
Gold Coins vs Sweepstakes Coins
Account Basics
One Account Per Player
Locked Out? Forgot Your Email or Password
Getting Your Account Set Up
Updating Account Information
How Do I Deactivate or Close My Account?
How to Change my Password
How to Update Your Profile Information